Once we receive the returned items, it will take up to 7 days for us to process the refund. The refund should reflect your account depending on the method of payment. If you would like us to refund the amount to your Shein wallet that will take 24 hours. If you would like us to refund the amount to your credit/debit card, that depends on your financial institution which ranges from 10-30 business days. If you would like us to refund the amount to your Paypal account that will take 48 hours.
Articles in this section
- Which items can not be returned or refunded?
- What if I received the wrong item?
- What if I received a defective item?
- Why can't I withdraw the amount from my wallet?
- How long does it take for the refund to be processed?
- What is the status of my return or exchange?
- How do I return an item?
- How long does it take for my refund to be processed?