The following items can not be returned or replaced: Bodyshot (tight clothing), erotic underwear, sleepwear, swimwear, jewelry and accessories (except for scarves, bags and mermaid covers).
Articles in this section
- Which items can not be returned or refunded?
- What if I received the wrong item?
- What if I received a defective item?
- Why can't I withdraw the amount from my wallet?
- How long does it take for the refund to be processed?
- What is the status of my return or exchange?
- How do I return an item?
- How long does it take for my refund to be processed?