If you have received the an item did you did not order please contact Customer support by submitting a ticket ,within 30 days of delivery so we may process the return for you and provide you with information for the return. Please be sure to include photos of the label on the package you received as a reference. Please also include the SKU of the items that you did not receive , description of the defected item , and a few pictures.
Articles in this section
- Which items can not be returned or refunded?
- What if I received the wrong item?
- What if I received a defective item?
- Why can't I withdraw the amount from my wallet?
- How long does it take for the refund to be processed?
- What is the status of my return or exchange?
- How do I return an item?
- How long does it take for my refund to be processed?