Once we receive the returned items, it will take up to 7 days for us to process the refund. The refund should reflect your account depending on the method of payment. If you would like us to refund the amount to your SHEIN wallet that will take 24 hours. If you would like us to refund the amount to your credit/debit card, that depends on your financial institution which ranges from 3-15 business days. If you would like us to refund the amount to your Paypal account that will take 48 hours.
Articles in this section
- What is your return policy?
- I still haven't gotten the refund in card. What is status of my refund?
- How long does it take for my refund to be processed?
- How do I return an item?
- Will I get full refund for my return?
- What is the status of my return or exchange?
- Which items cannot be returned or refunded?
- How long does it take for the refund to be processed?
- How to withdraw the amount in my wallet?
- What if I received a defective item?