Once we receive the returned items, it will take up to 7 days for us to process the refund. The refund should reflect your account depending on the method of payment. If you would like us to refund the amount to your SHEIN wallet that will take 24 hours. If you would like us to refund the amount to your credit/debit card, that depends on your financial institution which ranges from 3-15 business days. If you would like us to refund the amount to your Paypal account that will take 48 hours.
Articles in this section
- How do I return an item?
- What is your return policy?
- What if I received a defective/wrong/stained item?
- How to withdraw the amount in my wallet?
- How long does it take for the refund to be processed?
- Will I get full refund for my return?
- How long does it take for my refund to be processed?
- I still haven't gotten the refund in card. What is status of my refund?