You may request a return within 40 days after placing an order. Please sign in to your SHEIN account and go to the view detail page on "My Orders" page. Then you can click on the "Return Items" button for each item you would like to return and click "submit". Please print the label and make sure to attach the label to the outside of the return package. You may drop off the package to your nearest post office of call the post office to schedule a pickup of your return package.
Articles in this section
- How do I return an item?
- What is your return policy?
- What if I received a defective/wrong/stained item?
- How to withdraw the amount in my wallet?
- How long does it take for the refund to be processed?
- Will I get full refund for my return?
- How long does it take for my refund to be processed?
- I still haven't gotten the refund in card. What is status of my refund?