After we have received your return, it will take up to 5 business days to process the return.
We’ll issue the refund to your SHEIN wallet if we are not otherwise informed to refund to your payment account in advance. Wallet balance can be used on your next purchase or be withdrawn to your payment account. Once your refund has been issued, you will receive a confirmation email.
Note: It is unavailable to process the withdraw if it is a refund from COD order, but you could contact customer service so that we could send the refund to you directly.