We do not accept returns/exchanges for the following items due to hygienic reasons: bodysuits, lingerie & sleepwear, swimwear, jewelry, and accessories (except scarves, bags, and mermaid blankets).
Articles in this section
- Can I make an exchange after I receive my parcel?
- Will I be refunded cash as I paid on cash?
- What if I received a defective/wrong/stained item?
- How to withdraw my money in SHEIN wallet?
- How long does it take for the refund to be processed?
- Which items cannot be returned or refunded?
- What is the status of my return or exchange?
- Will I get full refund for my return?
- How do I return an item?
- I still haven't gotten the refund in card. What is status of my refund?