We accept return for refund within 45 days after purchase date (the date you placed your order).
The following items cannot be returned or exchanged: bodysuits, lingerie & sleepwear, swimwear, jewelry, and accessories (except scarves, bags, and mermaid blankets).
Returning shipping fee , insurance, COD service charges are non-refundable. We will only refund the amount you paid for the clothes but not for services.
We’ll issue the refund to your SHEIN wallet if we are not otherwise informed to refund to your payment account in advance.
More details, you may please pay attention to our Return Policy.