You can cancel the order yourself from 10 minutes to 6 hours after confirmation. If failed, it means the order has been processed for shipping. In this case please contact customer service to try canceling the order.
Articles in this section
- How could I cancel my COD order?
- Why cannot I place a new order after cancellation of one COD order?
- Where do I put my promo code?
- Why it says refund when I didn't want a refund on my items?
- Why didn't I get an email about my order being shipped?
- How do I change my shipping address once my order is placed?
- How to change the billing address?
- Are there any customs duties on SHEIN?
- What is the status of my order?
- Can I change/modify my order?