SHEIN has international warehouses based in Asia, America, Europe and the Middle East. Our team ensures your order is being processed as quickly as possible. Your order will dispatch from the nearest warehouse when possible, although the majority of stock is located in China so you may receive different packages for the same order. Customers will receive orders via our UK courier partners and do NOT need to deal with any custom affairs.
Articles in this section
- Why hasn't my shipping information been updated?
- Will I be responsible for any customs or duty fees?
- How long will it take my order to arrive?
- How to change shipping address?
- Why is the tracking number not working?
- How come my package shows delivered but I have not received my package?
- Why was my order shipped separately?
- Why was my package returned?
- Do I need to be at my shipping address when my package is delivered?
- What should I do when tracking updates show my package was returned?