After placing your order, we may need 3-7 business days to prepare your order. This will be our processing time to make sure that your order is accurate. This processing time does not include shipping time.
If you have not received a confirmation email about your order, you may have registered your email incorrectly or the email might be in your spam folder. You may log into your SHEIN account and click "My Orders" button to see your orders. You can also submit a ticket or get online help to find out more information about your order.