We’re bummed if you're not 100% satisfied with the items you received, and we gladly accept returns within 30 days of receipt for most items in new condition.
Please submit your return request by PC or Phone(not app version), here is the return steps :
- Sign into your SHEIN account.
- Find the order in My Orders, click the “Return Item” button.
- Select the item(s) you would like to return, indicate the reasons, and submit.
- Print the return label and securely tape it on the outside of your return package. PS: you could select our return label or return address to do the return
- Call the post office to arrange a collection or drop off at your local post office.