We’re bummed if you're not 100% satisfied with the items you received, and we gladly accept returns within 60 days from the purchase date.
Please submit your return request, here is the return steps :
- Sign into your SHEIN account.
- Find the order in My Orders, click the “Return Item” button.
- Select the item(s) you would like to return, indicate the reasons, and submit.
- Print the return label and securely tape it on the outside of your return package. PS: you could select our return label or return address to do the return
- Call the post office to arrange a collection or drop off at your local post office.