Most returns can be processed within 10 days after we receive your package. Considering 3-5 days for delivery, we may need 10-15 days to confirm your returned items. We’ll issue the refund to your SHEIN wallet if we are not otherwise informed to refund to your original payment account in advance.
Your request will be processed within 10 days after we receive your returns. Please make sure to keep the tracking number or return receipt for checking.
Once your return/exchange has been processed we will email you a confirmation.