We do not accept returns/exchanges for the following items due to hygienic reasons: bodysuits, lingerie & sleepwear, jewelry, and accessories (except scarves, bags, and mermaid blankets). And please do not send your return to the address on your package. That is not our returns address and will affect the processing of your return.
Articles in this section
- What is your return policy?
- I still haven't gotten the refund in card. What is status of my refund?
- How do I return an item?
- Will I get full refund for my return?
- What is the status of my return or exchange?
- Which items cannot be returned or refunded?
- How long does it take for the refund to be processed?
- How to withdraw the amount in my wallet?
- What if I received a defective/wrong/stained item?