We will send you an email once your order has shipped. If you did not receive an email, you may have entered your email incorrectly or it could of went to your spam folder. It normally takes 3-7 business days for us to process your order and we will then ship your package out. If you have not received an email about your order being shipped within 7 days of the date you placed your order then please contact SHEIN customer service by submitting a ticket online.
Articles in this section
- How do I change/modify my order?
- Why it says refund when I didn't want a refund on my items?
- How do I track my orders?
- How long does it take for my order to ship?
- How do I cancel an order?
- How long will it take my order to arrive?
- Why didn't I get an email about my order being shipped?
- Do all of your items ship from the USA?
- What should I do if I did not receive a confirmation email?