Sometimes your package requires a signature for it to be delivered. You may contact the shipping company and ask them details about your package with the tracking number we have provided. If you missed the delivery, please contact the shipping company to arrange for them to redeliver or for you to pick up the package.
Articles in this section
- Are there any additional fees?
- What should I do when tracking updates show my package was returned?
- Do I need to be at my shipping address when my package is delivered?
- Why was my package returned?
- Why was my order shipped separately?
- How come my package shows delivered but I have not received my package?
- Will I be responsible for any customs or duty fees?
- Why hasn't my shipping information been updated?
- Why is the tracking number not working?
- How to change my shipping address?